Privacy Policy
Last updated on December 15, 2024
This privacy policy describes how Smart Banner ("we," "our," or "us") collects, uses, and shares information when you use our Shopify app and related services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Account information (name, email address, Shopify store details)
- Banner campaign data and configurations
- Customer analytics and conversion data
- Communication preferences and support requests
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Smart Banner services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
- Shopify (as required for app functionality)
- Service providers who assist us in operating our app
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience with our app. You can control cookie settings through your browser preferences.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will delete or anonymize your information upon request or when it's no longer necessary for our business purposes.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent at any time where processing is based on consent
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Third-Party Services
Our app integrates with Shopify and other third-party services. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
- Email: privacy@smart-banner.app
- Support: support@smart-banner.app
Complaints
If you believe we have violated your privacy rights, you may file a complaint with your local data protection authority or contact us directly to resolve the issue.